2. Brucker-Cohen, Jonah,”Human Error, A Collection of Work that Highlights Our
Misuse of Technology and the Internet”, EVA London 2022 ,
London, United Kingdom.
3. Brucker-Cohen, Jonah,”Human Error How Integrating Common Errors Into User Interfaces Can Challenge Our Perceptions and Change Design Thinking”, chapter in Green Revisited. Encountering Emerging Naturecultures in Art and Research Paperback, RIXC, Riga, Latvia, 2022.
Writing an email is now as common as signing a document or making a phone call. We think nothing of it and the process is typically second nature to most of the technologically literate. Despite this common process, people still make the error of mistakingly carbon-copying or CC-ing addresses of people that the message was unintended to reach. In 2020, Tim Sadler, the CEO of Tessian, a cloud-based email security platform started in 2013 that prevents advanced email threats, said that “Human error is the leading cause of data breaches, because people make mistakes and break the rules. In many cases, people may not even realize they’re doing anything wrong. If businesses want to keep their data safe, they need to start at the human level and create a people-centric approach to cybersecurity that focuses on educating and protecting their employees.”
“Human Error – CC Roulette” is an email client that forces users to send outgoing emails to a random email address in their address book alongside their intended recipient. This action forces the email to be routed to an unintended target, thus adding this common “human error” to the act of sending every email from the email client.